Last updated July 21, 2026
Support
Self-serve first for speed; email when you're stuck. We're a small team and will respond as soon as we can.
Privacy & data requests: use Settings → Account for export and delete when signed in — that is faster and more reliable than email. For anything Settings can't do, email with "Privacy request" in the subject.
Common tasks
- Import watch history (TV Time, Letterboxd, Trakt, Reelgood)
- TV Time migration guide
- Export your data or delete your account
- Streaming services, notifications, safety
Privacy & legal
Contact
Email support@zova.stream with:
- The email on your Zova account (if any)
- What you were trying to do
- Screenshots or error text when relevant
For privacy or data-deletion requests, include "Privacy request" in the subject. In-product export and delete under Settings are faster when available.
Status expectations
Zova is under active development. Recommendations and availability can be wrong; imports may leave unmatched titles. We prioritize honesty over false certainty — if something looks off, tell us.